Term & Conditions

Application Scope

1.1 Any sale on the Website constitutes a distance contract governed by the law of Malta.

1.2 The General Terms and Conditions of Sale apply to all sales processed by the Seller on the Website. The terms are calculated only considering business days and excluding Saturdays, Sundays and public holidays.

1.3 General Sales Conditions can be changed and/or modified at any time. Eventual changes and/or new conditions will be valid starting from the date of their release on the Website. For this reason, before placing any order, the Users are kindly invited to regularly visit the website in order to read the most updated version of the General Sale Conditions.

1.4 The applicable General Terms and Conditions of Sale are those in force at the date on which a purchase order is placed.

1.5 These General Terms and Conditions of Sale do not regulate the sale of products and/or the supply of services by parties other than the Seller, available on the Website through links, banners or hyperlinks. Before engaging in commercial transactions with these parties, the User must check their conditions of sale. The Seller is not liable for the supply of services and/or the sale of products by these parties. The Seller does not carry out any control and/or monitoring of the websites that can be reached through these links. The Seller takes no responsibility for the contents of these Websites, nor for any possible mistakes and/or omissions and/or legal breaches by the said websites.

1.6 The User shall carefully read these General Terms and Conditions of Sale and all other information that the Seller provides on the Website, also during the purchase process.

1.7 The submission of the purchase order constitutes acceptance of these General Conditions of Sale.

Registering on the Website

3.1 To register on the Website, the User must fill out the registration form, by entering the following data: email, password.

3.2 The User undertakes to immediately inform the Seller if they have suspicions of or become aware of any illegal use or disclosure of said data.

3.3 The User hereby guarantees that the personal data provided during the registration procedure for the Website are complete and truthful and undertakes to indemnify and hold harmless the Seller against any losses, damages and/or liabilities deriving from and/or in any way connected to the breach by the user of the provisions concerning registration within the Website or the storage of registration credentials.

Product Availability

5.1 Product availability is constantly monitored and updated. Nevertheless, it is possible that more than one User purchases the same product at the same time.

5.2 The Website contains information relating to the availability of each Product.

5.3 Should the Product be unavailable, the Seller will immediately inform the User. The User will therefore be entitled to terminate the agreement.

5.4 Alternatively, the User may accept: an extension of the delivery period or a product of equivalent or higher value.

5.5 Refunds for unavailable Products will be made in maximum 15 days.

5.6 If the User terminates the agreement, the Seller will refund the Total Sum Due according to Article "Payment Methods".

Prices

7.1 All prices are VAT included.

7.2 The price charged to the User shall be the one listed on the Website at the time the order is placed.

7.3 Shipping costs are expressly indicated in the order form.

Payment Methods

9.1 Payment cards (VISA, MasterCard, American Express) and PayPal.

9.2 Pursuant to PSD2, User may be required to complete Strong Customer Authentication. Card data is encrypted and never stored by the Seller.

9.3 PayPal: User is redirected to PayPal. If the agreement is terminated, refunds are credited to the PayPal account.

Right of Withdrawal

11.1 14-day window to withdraw without stating the reason. 11.2 Inform the Seller before expiry. 11.3 Use "Return & Exchange" section. burden of proof falls on the User.

11.4 Warehouse can be outside Malta. Product must be in brand new condition, original packaging (serial numbers intact). Items with perfumes, chemicals or wear will not be accepted. 3-7 days for processing.

11.5 User pays for returns. Refused deliveries incur deduction of transport/storage/handling costs.

11.6 Refund occurs within 14 days of checking the Product.

11.7 Withdrawal applied to the Product in its entirety. 11.8 Non-compliant requests will be rejected. 11.9 Gift voucher returns: Refunds credited to APPYTOYS account.